About Felicia Crawford-SmithDuring her 10-year career in Human Resources, Felicia has held a variety of positions ranging from Benefits to HR leadership, as well as a non-HR business role as a Planner. She has held a leadership role as the HR Director/Business Partner of a global organization, and successfully built a HR department in a startup company. Currently she holds an HR management role in the healthcare field. Felicia’s overall experience includes employee relations, partnering with managers on business issues, policy and procedures, and providing a broad range of strategic HR services, including coaching, goal setting, performance management, leadership training, and development. Felicia is a member of the International Association of Privacy Professionals (IAPP), Society of Human Resources Management (SHRM), and the Atlanta Women’s Network (AWN). An Atlanta, Georgia native, Felicia holds a Bachelors of Science degree in Political Science from Howard University, and a Masters of Science in Business Management from the University of Maryland. Felicia has also earned both a Senior Professional in Human Resources (SPHR) and a Professional in Human Resources (PHR) certification.
Last week I received a rather unusual call from a good friend who is a VP of HR at a well-known company outside of Atlanta. It seems that Sheryl (not her real name) had been the recipient of an email from an employee in another department. This employee’s email contained info on someone else at the company- who had been arrested for a DUI. Sheryl Continue reading →
Time and attendance headaches are everyone’s problem. Have you ever had an issue with a chronically late employee? You know the one. He slinks in at 9:30 a.m. more than a couple of days per week, even though his official arrival time is supposed to be 9:00 a.m. Does he provide a simple phone call that he’ll be late or even a half hearted apology? Continue reading →
I recently had lunch with a friend who is happily expecting her first child. While this is certainly an exciting time for her and her husband, she couldn’t help but be anxious about her company’s attitude concerning her pregnancy and the new arrival. Specifically, when she asked the company’s HR Manager about her options for time off before and after delivery, the Manager told her Continue reading →
A couple of years ago, a manager stormed into my office demanding that I launch a full investigation into something that had been posted anonymously online. The particular social media website about which he was complaining allowed employees to post reviews about their company, and while not mentioned by name, the manager suspected that the employee was talking directly about him. While I could certainly Continue reading →